Contact us and transform your monitoring

Q: How is your solution different from other monitoring tools?

Unlike traditional tools, which are limited to monitoring technical performance (servers, response times) or code errors, 2Be-FFICIENT is designed to reproduce the user experience from start to finish, based on dual graphical and textual recognition, enabling you to detect the invisible frictions that directly impact your users' experience.

Q: Our infrastructure is complex, can your solution adapt?

Absolutely. Our PLCs are located outside your infrastructure, which means no modifications to your information systems are required, and our solution is compatible with all types of devices, browsers and operating systems.

Q: How do I know if your solution is cost-effective for my company?

Our customers quickly see a return on their investment through reduced user path abandonment, improved customer satisfaction and faster incident resolution.

Q: How are alerts configured?

Configured by you or by our customer support team, your alerts are fully customizable: you can determine the routes and stages on which you wish to receive alerts, and set a calendar (day, time, etc.).

A question, a project or simply want to know more about our solutions? Our team is here to support you and answer all your expectations.

2Be-FFICIENT is already approved and used by market leaders

Clients

Approved and used by the largest companies

For over 25 years, our technology has been used by companies in the banking, insurance, and e-commerce sectors.

Still hesitating?

Discover our customer reviews and see why leaders in the banking, e-commerce and insurance sectors already trust us.

F.A.Q.

Frequently Asked Questions

How is your solution different from other monitoring tools?

Unlike traditional tools that are limited to monitoring technical performance (servers, response times) or errors in the code, 2Be-FFICIENT is designed to reproduce end-to-end user journeys.

We rely on dual graphic and textual recognition.

All of this allows you to detect the invisible frictions that directly impact the experience of your users.

Our infrastructure is complex, can your solution adapt?

Absolutely. Our robots are located outside of your infrastructure, which means that no modification of your information systems is necessary.

In addition, our solution is compatible with all types of devices, browsers, and operating systems.

How long does it take to deploy your solution? 

Setting up 2Be-FFICIENT is quick and intuitive. We start by defining your key user journeys, then our customer support takes care of everything.

You can start receiving real-time results as soon as your user paths are configured.

How do I know if your solution is cost-effective for my company?

Our customers quickly see a return on investment thanks to the reduction in user path abandonment, improved customer satisfaction, and faster incident resolution.

You can start for free to evaluate the benefits for yourself.

What happens if I have questions? 

Our dedicated customer support is always available to assist you. In the event of a problem, our responsive and competent team is there to resolve your questions in record time.

How are alerts configured?

Configured by yourself or by our customer support, your alerts are fully customizable.

You can determine the paths and steps on which you want to receive alerts and set a schedule (day, hour, ...).

Can your solution adapt to all types of paths, even the most complex? 

Yes, our robots are designed to handle complex paths and adapt to path variations, such as A/B tests or conditional steps. You remain in total control of what you want to monitor.

Can your solution integrate with our existing tools?

Yes, we offer native integrations with market tools (ServiceNow, JIRA, Slack, Teams, etc.) or custom-developed integrations for your internal tools. In addition, our data is easily exportable and shareable.