Find out how to guarantee the performance and fluidity of your websites with monitoring that simulates the real user journey.
Traditional website monitoring focuses on server availability and response times, but neglects an essential aspect: the user experience.
Monitor the performance and availability of your websites, while guaranteeing your users a seamless, optimal experience.
Bots reproduce your digital user paths at regular intervals, exactly as web users or mobile users do.
We continuously monitor your sites to ensure an optimal user experience.
At 2Be-FFICIENT, we fully administer the solution so you can focus on what matters most: improving the user experience!
Whether you operate one or more critical websites, or you want to guarantee optimal performance, our website monitoring solution is designed to meet your needs and those of your users.
Discover the key benefits of your future website monitoring solution.
Ensure a continuously optimal user experience with automated and proactive monitoring, replicating your users' actions at all times.
Define your key path
Select the critical steps of the user journey that you want to monitor continuously.
Automated scenario execution
Our robots exactly reproduce your users' journeys, simulating each interaction to detect invisible errors.
Immediate detection of friction
In the event of a problem (blocked form, excessive loading time, etc.), an alert is triggered with a precise pre-diagnosis.
Access to detailed and shareable data
Consult statistics and diagnostics directly from your dashboards, and easily share them with the teams concerned.
Analysis and rapid resolution
Use 2Be-FFICIENT's observations to correct points of friction and provide a smooth, frustration-free experience for your users.
Receive an immediate alert as soon as a problem occurs, accompanied by a diagnosis that helps you react quickly.
SMS
Push notifications
Voice alerts
SMS
Slack
Signal
Discord
Microsoft Teams
Slack
Signal
Discord
By identifying points of friction, 2Be-FFICIENT optimizes each path for a seamless experience.
Visualize all your performance and user experience data on customizable dashboards that can be shared with your teams.
Find out how 2Be-FFICIENT works for complete and transparent tracking of your users.
The robot connects to the website URL.
The user navigates through the menus to a form. Our robots accurately reproduce your users' journeys, simulating each interaction to detect invisible errors.
The user fills out the form and validates the input.
An incident has been detected on the user path.
Consult statistics and diagnostics directly from your dashboards, and easily share them with the teams concerned.
Use 2Be-FFICIENT's observations to correct points of friction and provide a smooth, frustration-free experience for your users.
For over 25 years, our technology has been used by companies in the banking, insurance, and e-commerce sectors.
Another concrete example from the banking sector: find out how LCL monitors its digital customer journeys with 2Be-FFICIENT
Website monitoring, also known as website surveillance, involves continuously testing a website’s availability, usability, and performance from an external source, just as a real user would.
Unlike internal monitoring tools that monitor servers, website monitoring detects issues that affect the user experience: frozen forms, slow-loading pages, failed checkout processes, and more…
It runs at regular intervals (every 5 to 10 minutes) from multiple geographic locations, 24 hours a day, 7 days a week.
Website monitoring and synthetic monitoring are often confused, but their approaches differ:
To find out more about synthetic monitoring, read our article What is synthetic monitoring?
Yes, it is possible to monitor a site in pre-production (provided it has a URL). This is a specific technique of site monitoring, which allows you to test the reliability and performance of a site before it goes live and is used by Internet users. These tests are essential to:
Unlike technical monitoring tools that track server availability, 2Be-FFICIENT on the actual user experience by simulating the entire user journey—from login and browsing to form submission and payment—to identify hidden friction points that traditional tools miss.
Three key differences:
2Be-FFICIENT real-time alerts across all your communication channels: email, SMS, push notifications, Slack, Microsoft Teams, Signal, Discord, and voice alerts.
Each alert is accompanied by apreliminary diagnosis that specifies the nature of the incident (page unavailable, form error, critical slowness) and the relevant stage of the user journey, so your teams can take immediate action without manual investigation.
Yes, each monitoring scenario is fully customized to your critical business workflows. You define the steps to monitor—such as login, navigation, form completion, payment, and confirmation—and our teams set them up and maintain them for you.
You can also configurealert thresholds(acceptable response time, test frequency) and combine multiple workflows into a multi-platform scenario (web + mobile + IVR).
Website monitoring is acontinuousprocess that runs 24 hours a day at regular intervals to detect incidents in real time. Performance testing is aone-time action, typically performed before a site goes live, to measure the site’s ability to handle traffic.
The two are complementary: testing validates before launch, while monitoring ensures protection during production. 2Be-FFICIENT both scenarios: continuous monitoring during production and pre-production monitoring before going live.
Yes, this is actually one of 2Be-FFICIENT key use cases. The solution can simulate the entire purchasing journey: browsing the catalog, adding items to the cart, entering shipping information, payment, and order confirmation.
Each step is monitored independently, allowing you to pinpoint exactly where friction occurs in the funnel—and take action before it impacts your conversion rates. Among our clients: Galeries Lafayette, Direct Assurance, BNP, …
Offer your users a seamless experience: monitor every journey, identify friction points, and optimize before they affect your users.
Book a session with our team: a 30-minute personalised demo to see how 2Be-FFICIENT addresses your monitoring challenges.
Our team will get back to you within one business day to agree on a time together.
