KPI & Monitoring

Your server is responding. Your IT dashboard shows everything is running smoothly. And yet, for the past 45 minutes, your customers haven’t been able to complete their transfers or confirm their orders. No one knows about it yet—not your teams, not your support staff, not even you. This is exactly the kind of scenario that traditional website monitoring misses. And that’s precisely why, by 2026, simply monitoring a website’s availability will no longer be enough.

Discover how digital experience monitoring can improve the user experience and technical performance of a website!

Discover the purpose, operation, advantages and limitations of synthetic monitoring, or proactive monitoring of the user journey!

Discover how transactional monitoring, which simulates the customer journey, helps improve the user experience on your e-commerce site!

Testing in production is not a strategy. Find out why proactive monitoring of pre-production environments is essential to the successful go-live of your web or mobile applications, and how 2Be-FFICIENT turns this stage into a performance lever.

In the technological world, the evaluation of a mobile application represents a crucial step in fully understanding its effectiveness and its influence on users.

Despite its potential to offer enriching experiences and to go beyond purely technical approaches, the user scenario is often neglected in user-focused projects.